Returns & Exchanges
At Macorner, we want your home decor and personalized gifts to bring joy to your space; if you are not completely satisfied, we offer returns and replacements for defective or incorrect items within 30 days of delivery.
Initiate Your Request
Contact our customer support team via email with your order number and a brief explanation of the issue.
Provide Documentation
Attach clear photos of the item received, especially for personalized products, to help us verify any damage or printing errors.
Review and Approval
Our team will review your claim within 48 hours to determine eligibility for a free replacement or a full refund.
Receive Your Resolution
Once approved, we will process your refund to the original payment method or ship out a new handcrafted item at no additional cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing